We offer international shipping using a variety of tracked services. Please check both your inbox and spam
folders for order confirmations and tracking information. Please kindly review the estimated shipping times
below before reaching out.
All prints and frames are custom-made to order. While we would like to offer a faster service, our commitment
to sustainable practices means we cannot expedite the process. The printing team will need 3-4 working days
to process prints and 4-5 working days for framed items. For details on estimated shipping times from when
you place your order, please see the information chart below.
CHANGE OF DELIVERY ADDRESS
Requests to change the delivery address must be made within 24 hours of placing your order.
SHIPPING FEES
Shipping costs are calculated at checkout based on parcel weight and delivery location.
ESTIMATED DELIVERY TIMES
Destination
Estimated Delivery Time from Date of Order
UK: 5-7 working days
Ireland: 7-12 working days
Europe: 7-12 working days
US: 7-12 working days
Rest of the World: 7-21 working days
Please note that during peak times such as Black Friday, Christmas, and seasonal sales, these times may be
extended.
Working days exclude weekends, bank holidays, and public holidays in each country. Delivery times are
estimated and may vary. Please note that customers are responsible for any import duties. If your parcel is
delayed or held at customs email us at orders@nephthysillustrated.com
We’ll do our best to assist you.
TAXES & DUTIES
VAT is included in the print price for general purchases
An additional 20% VAT charge will be added for all UK wholesale purchases.
For UK customers: No additional taxes or duties apply.
For EU customers: No additional customs charges apply.
For US customers: No additional customs charges apply.
For customers in other countries: Import duties and taxes may be charged upon delivery. These charges
vary by country and are the responsibility of the recipient.
Please note that we are not able to calculate or predict these charges for countries outside the UK, EU,
and US, as they are determined by your local customs authority.
